Returns & Refunds30-Day Money-Back Guarantee
Not satisfied? We'll make it right with our hassle-free return policy.
Our Promise to You
We're confident you'll love The Washbuckler™, but if you're not completely satisfied, you can return it within 30 days of delivery for a full refund. No questions asked.
How to Return Your Product
Contact Us
Email us at splash@thewashbuckler.com with your order number and reason for return.
Receive Return Label
We'll send you a prepaid return shipping label via email within 24 hours.
Ship It Back
Pack your Washbuckler™ securely, attach the label, and drop it off at any USPS location.
Get Your Refund
Once we receive your return, we'll process your refund within 3-5 business days.
Eligible for Return
- ✓ Within 30 days of delivery
- ✓ Product in original condition
- ✓ All original packaging included
- ✓ Proof of purchase provided
Not Eligible for Return
- ✗ After 30 days from delivery
- ✗ Product damaged by misuse
- ✗ Missing original packaging
- ✗ Unauthorized returns
Refund Information
Refunds will be issued to the original payment method used for purchase. Please allow 3-5 business days for the refund to appear in your account after we process it.
Shipping costs are non-refundable unless the return is due to our error (defective product, wrong item shipped, etc.).
Exchanges
If you received a defective or damaged product, we'll send you a replacement immediately at no charge. Simply contact us at splash@thewashbuckler.com with photos of the issue, and we'll take care of it right away.